I understand the complex circumstances we are facing personally as individuals, families, and communities, nationally and globally. The impact of the COVID-19 virus might provoke many emotions during this time of uncertainty. Based upon the recommendations of the regulatory bodies that govern my counselling practice, the service-provider agencies, and the clients whom I serve, I will continue to provide remote counselling services to new and existing clients. I suspended face-to-face counselling on Tuesday March 11, 2020.

Remote counselling services will be different from face-to-face encounters and will occur via electronic communication technologies, including videoconference and telephonic contact. Electronic technologies facilitate ongoing therapeutic support, and I will make every attempt to respect your confidentiality and privacy. However, secure and encrypted videoconference platforms have limitations and can pose a risk to your personal information. For safety reasons, I might ask you to provide additional information to support the use of these platforms, such as personal contacts to whom I could reach out in the event that the technology fails.

Please take good care of yourselves and each other during these challenging times.

— Sincerely, Wade R. Alexander